More than just
More than just
One Roof was born from the stark realisation that there is a persisting gender gap in entrepreneurship and not enough women are starting and succeeding in business. It began as a test. A pop up co-working space in an Airbnb mansion in St Kilda. It was called One Roof to embody the idea of creating a physical hub providing everything a female entrepreneur needs to thrive under one roof. When 400 people came through the doors in just one week it was clear there was a need for a female focused co-working space.
Now based in Southbank, Melbourne, One Roof has become Australia's leading co-working space dedicated to women-led businesses. The second you walk through the doors you will notice the flurry of activity. Set over a sprawling 1,000+ square metres, festooned with hanging planters and colourful modernist furniture, it is the home of nearly 100 startups and small businesses. It's here that these entrepreneurs gather to work, meet, pitch and share ideas, attend events and network with other like-minded entrepreneurs. One Roof members have access to an extensive and highly curated Business Hub. There's weekly legal, finances, social media and sales support sessions, wellness workshops, meditation classes, networking events, community lunches, Friday evening drinks and so much more!
Our vision is to establish hubs in every major city in Australia. Every co-working space will have the key necessities including office space, childcare, event space and extensive business support to ensure you have everything you need to thrive and succeed under one roof. One Roof is committed to be the driving force that puts Australia on the map as the #1 destination in the world to be a female entrepreneur. We hope you will join us and take part in this co-working gender revolution.
We are obsessed with your success. We are a dedicated team passionate about creating a space and community of connected, supported and thriving entrepreneurs.
SHEREE RUBINSTEIN, FOUNDER & CEO
Corporate lawyer turned entrepreneur Sheree is passionate about curating spaces and experiences that support women to truly thrive. You will find Sheree juggling millions of things all at the same time (just the way she likes it!) - building partnerships, running workshops, providing business coaching, organising events, talking on panels, rearranging the office and occasionally blasting the music for a 3pm dance session.
STEVIE HOILES, BD & EVENTS MANAGER
With a contagiously positive outlook Stevie drives our One Roof engagement through building memberships & relationships & systematically creating events. With a balance of organisation, professionalism & idea projection Stevie works with our clients to create tailored wholesome events. She is an advocate for personal wellbeing & development, spontaneous activities & will always have her hand up to help & encourage you!
ELLIE COOPER, COMMUNITY MANAGER
Nothing excites Ellie more than seeing people do what they’re passionate about. That’s why you’ll find her at farmers markets on the weekends, listening to podcasts on the commute and hanging out with One Roof members in the office. Ellie loves to chat about goals with people, which ones to crush next and what might be getting in the way. Her curiosity about what lights people up has her finding connections everywhere she goes and she loves nothing more than introducing one epic human to another.
A big thank you to our corporate partners who have provided us with so much support including office facilities, internet and sponsoring desk space for women-led startups. It is because of this support that One Roof has been able to have such a profoundly positive impact on the startup ecosystem for women-led businesses.
Engine House is Melbourne's coolest new co-working space with locations in Windsor and Balaclava. Engine House converts unique buildings such as a repurposed 19th century tram depot into thriving co-working hubs. One Roof is proud to partner with Engine House and offer our members passport access to all co-working spaces around Australia. One Roof members who are on either a Floating, Flexi, Full Time or Private Office membership will have access to Engine House's hot-desking facilities, programs, events and limited use of meeting rooms. Please express your interest in a passport membership when you sign up for a free co-working trial with us. Check out our membership page for a full list of benefits and the level of passport access you will receive depending on your membership.
Role: Community Manager | Report to: CEO
Start Date: May 2019 | Full Time
About One Roof
One Roof is a B Corp certified Melbourne based co-working hub that exists to provide everything women-led businesses and startups need to succeed under one roof. Recently voted top 5 female centric co-working spaces in the world, One Roof is home to 85+ businesses and hosts on average 4 events every week. It is a stylish, bright and creative space adorned with hanging planters, murals of women's faces and colourful modernist furniture. By establishing co-working hubs in major cities around Australia, forging a supportive community and offering business support One Roof is on a mission to be the driving force that puts Australia on the map as the number one destination in the world to be a female entrepreneur. Members is so much more than a co-working space. It is a supportive & collaborative community and the One Roof team ensures our members have everything they need to thrive & succeed in business under one roof.
Purpose of the role:
The Community Manager serves one of the most crucial roles at One Roof. This person will drive and engage our community which is the lifeblood of One Roof. And this person will be focused on ensuring One Roof delivers a stand-out experience for our members.
We are on the hunt for a personable individual who can be front facing and who genuinely loves meeting new people and has an innate ability to support, nurture and connect. Our Community Manager is the go-to person for our 150+ members, has exceptional customer service skills and will be the glue that binds the community together.
· Giving all member and trial members the ultimate One Roof experience
· On-boarding new members
· Attending to member enquiries
· Internal communications both online and offline
· Maintaining our strong member satisfaction and retention.
· Program curation (designing and hosting workshops and events that are timely and relevant to member needs
· Member introductions and promotion to the broader community
· Business support to members and expert introductions
· Managing and maintaining all office facilities and supplies, setting up offices for new members
· Providing content our Social Media Manager, managing our social media platforms and communicating and engaging our database.
· You will lead the development of our online business hub and growth of our virtual community memberships.
· You will play an integral role in the growth of One Roof as we open our next site this year and continue to grow with multiple hubs around Australia in the next few years.
· You will manage the Community and Concierge team, training staff, ensuring we replicate our systems and process across multiple sites and manage budgets that relate to community engagement and retention.
What we are looking for:
· Exceptional customer service skills
· Some one who is passionate about creating standout experiences and who is always be thinking about how to best support customers.
· Experience as a facilitator and hosting events
· Ability to prioritise and be agile when there are competing tasks and projects
· Strong verbal and written communication skills
· An understanding of budgets and return on investment
· Experience in working with start ups and / or an ability to understand and solve business challenges for our members
· Experience managing staff.
· Experience in digital marketing and branding a big plus
· Experience using Hubspot or a similar CRM
What we can offer:
You will join a truly supportive, collaborative and passionate team of people who work hard whilst always having a lot of fun. We are small and lean but we have a large impact. You will have freedom to be creative and innovative in this role whilst always being supported and guided.
This is not a typical role and One Roof is not like any other co-working space. We are on a mission to be the driving force that puts Australia on the map as the #1 destination in the world to be a female entrepreneur. Co-working spaces are just the beginning. If reading this role and the prospect of joining our company and mission excites you, then we want to hear from you!
Please complete these Application Questions and send your CV and attached answers to email@example.com
Applications close 12pm on the 26th April. Only candidate submissions with the application questions attached will be considered.
Successful candidates will be contacted by May 6 for interview.